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Hello, I'm Miso

a Product Designer based in Los Angeles, currently crafting solutions that modernize legacy processes and simplify complex user journeys. 

Signpost — Messaging Hub

A centralized inbox that ends the daily hours wasted on searching through multiple inboxes, enabling small business owners to respond to customer inquiries quickly.

I led the complete end-to-end design of the web application experience.
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Signpost — Follow-up Campaign

A sales follow-up tool that empowers small businesses to streamline their follow-up process to nurture and convert prospective customers.

I led the end-to-end design of feature from concept to execution.

Pelotea — Simplifying insurance claim process

Soccer league and player management startup that helps soccer players in Mexico and Ecuador get insurance coverage for their injuries.

I helped redesign the insurance claiming process to simplify a typically complex and arduous user journey.
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HIVE — Enabling working professional to improve their English through collaboration

HIVE vocab app leverages the power of virtual collaboration to gamify and transform the learning process into an engaging experience tailored towards working professionals.

I worked on the end-to-end design for the native mobile application experience.

Surf V — Empowering surfers with real-time wave insights

Surf V is a native mobile app where surfers can share video clips of waves and tips about the current weather conditions to help other surfers in the community plan their time out in the waters.

I crafted the complete user experience, emphasizing contextual testing to ensure app's accessibility under specific outdoor conditions.
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